PRIVACY AND POLICY

Privacy Policy for KliqHQ

Effective Date: August 3, 2026

Welcome to KliqHQ (“KliqHQ,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the KliqHQ mobile application, website, and related services (collectively, the “Services”).

KliqHQ is a student-focused platform designed to connect university communities through campus networking, discussions, student organizations, events, messaging, and a localized marketplace.

By creating an account or using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

To provide a secure and trusted campus environment, we collect the following categories of information.

A. Account and Profile Information

When you register for KliqHQ, we may collect:

  • Full name

  • Username

  • Email address

  • Profile photo

  • Biography

  • Unique user identifier (UUID)

  • Password authentication credentials (managed securely through our authentication provider)

B. Student Verification Information

To help maintain an authentic student community, we may collect:

  • Institution or university name

  • Faculty or department

  • Student verification status

  • Other information necessary to confirm campus membership

Verification information is used solely for authentication and is not publicly displayed unless explicitly stated.

C. Reputation and Community Data

To encourage positive participation, KliqHQ maintains community metrics such as:

  • Trust score

  • Student level

  • Experience points (XP)

  • Kudos or reputation points

  • Achievement badges

  • Participation history

These metrics are generated automatically based on activity within the platform.

D. User-Generated Content

Information you choose to create or upload includes:

  • Feed posts

  • Forum discussions

  • Comments

  • Marketplace listings

  • Images

  • Videos

  • Documents

  • Chat messages

  • Group discussions

  • Event posts

  • Club announcements

E. Marketplace Information

If you use the student marketplace, we collect:

  • Product title

  • Description

  • Images

  • Price

  • Seller information

  • Listing status

  • Marketplace interactions

KliqHQ only provides the platform for buyers and sellers to connect. Users remain responsible for the accuracy of listings and transactions.

F. Activity Information

We automatically record interactions such as:

  • Likes

  • Bookmarks

  • Upvotes

  • Downvotes

  • Follows

  • Group memberships

  • Club participation

  • Event attendance

  • Challenge participation

G. Location Information

With your permission, KliqHQ may collect your device’s location to:

  • Display nearby campus events

  • Discover local student activities

  • Join location-based challenges

  • Improve campus-specific experiences

Location access is optional and can be disabled through your device settings.

H. Device and Technical Information

To improve security and performance, we may automatically collect:

  • Device model

  • Operating system

  • App version

  • IP address

  • Device identifiers

  • Login timestamps

  • Error logs

  • Diagnostic information

  • Push notification token

This information helps us detect fraud, improve reliability, and troubleshoot technical issues.

 

2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Verify student identity

  • Provide messaging and campus networking

  • Display personalized campus content

  • Operate the student marketplace

  • Calculate trust scores and reputation

  • Enable clubs, forums, and events

  • Deliver real-time notifications

  • Improve platform performance

  • Prevent fraud and abuse

  • Investigate reports and enforce community standards

  • Respond to customer support requests

  • Comply with applicable legal obligations

 

3. Legal Basis for Processing

Where applicable, we process your information because:

  • It is necessary to provide the Services.

  • You have given consent (such as location access).

  • We have legitimate interests in maintaining platform security, preventing fraud, and improving our Services.

  • We must comply with legal obligations.

 

4. Device Permissions

Depending on the features you use, KliqHQ may request access to:

Camera

  • Upload profile photos

  • Create marketplace listings

  • Share images

Photos and Storage

  • Upload images and documents

Location

  • Discover nearby campus activities and events

Notifications

  • Receive messages, announcements, and event reminders

Microphone (if enabled)

  • Voice messaging or audio features

You can revoke these permissions at any time through your device settings.

 

5. How Your Information Is Shared

KliqHQ does not sell your personal information.

Information is shared only as necessary to operate the platform.

Public Campus Features

Other verified users within your campus community may see:

  • Username

  • Profile picture

  • Biography

  • Posts

  • Marketplace listings

  • Comments

  • Public activities

Student verification details remain private unless otherwise indicated.

 

Private Groups

Messages and content shared within private groups are accessible only to authorized members.

 

Anonymous Forums

Anonymous discussions hide your identity from other users.

However, internal system records maintain secure associations between anonymous content and user accounts to investigate abuse, fraud, or violations of our Terms of Service.

 

Service Providers

We use trusted cloud infrastructure providers, including Supabase and PostgreSQL, to securely store and process data on our behalf. These providers are contractually obligated to protect your information and process it only as instructed.

 

Legal Requirements

We may disclose information if required by law or where necessary to:

  • comply with legal obligations,

  • protect users,

  • investigate fraud,

  • enforce our Terms of Service,

  • respond to lawful government requests.

 

6. Data Security

We use industry-standard safeguards including:

  • Row-Level Security (RLS)

  • TLS encryption

  • Secure authentication

  • Database access controls

  • Media optimization

  • Secure cloud infrastructure

Although we work to protect your information, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

 

7. Data Retention

We retain your information only for as long as necessary to provide the Services or comply with legal obligations.

If you delete your account:

  • your profile is removed,

  • chats are deleted where applicable,

  • marketplace listings are removed,

  • posts and uploaded content are deleted where possible.

Certain comments or historical discussion records may remain in an anonymized form that cannot reasonably identify you.

 

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your account and associated data

  • Request a copy of your information

  • Withdraw consent where applicable

  • Object to certain processing activities

Requests may be submitted through our support email.

 

9. International Data Transfers

Your information may be processed or stored on servers located outside your country of residence. We take reasonable safeguards to ensure transferred information receives an appropriate level of protection.

 

10. Children’s Privacy

KliqHQ is intended for university and higher education students.

We do not knowingly collect personal information from children under the age of 16. If we become aware that such information has been collected, we will promptly delete the associated account and data.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When significant changes are made, we will notify users through the application, email, or other appropriate communication methods. The updated policy becomes effective once published.

 

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us:

Email: Vybrahq@gmail.com

We aim to respond to privacy-related requests within a reasonable timeframe.

 

13. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, without prejudice to any applicable international data protection laws that may apply to users in other jurisdictions.